Contact us for a personalised offerInviaci la tua richiesta
We are working hard to welcome you soon to timeless Tuscany. We will make your holiday unforgettable, with the utmost levels of safety and tranquillity for you and your loved ones. The 19th-centiry villa, its centuries old private park and the unique thermal grotto will treat you to a unique Tuscan experience.
We are implementing an extensive series of operational protocols to guarantee the highest health and safety standards for our guests and staff following World Health Organization and Italian authorities’ guidelines.
A dedicated COVID UNIT is monitoring daily the application and efficiency of all procedures.
Our guidelines will be constantly updated following regulations updates.
In Italy hot spring spas are held to the same sanitary standards as medical facilities and therefore, subject to specific health and sanitary checks both internally as well as by a dedicated health care authority. Our already high-level sanitary standards have been further enhanced to face Covid-19 emergency.
MEDICAL STAFF Our spas have a dedicated medical staff on property who represents an additional, important element to provide security for our guests.
THERMAL POOLS Thermal water hygiene is guaranteed by a microbiological sanitary self-monitoring system which includes frequent cleaning and sanification. The solarium areas are sanitized at least once per day using a sodium hypochlorite solution, as per World Health Organization guidelines.
THERMAL GROTTO The natural thermal cave is subject to specific health and sanitary checks both internally as well as by a dedicated health care authority. Our already high-level sanitary standards have been further enhanced to face Covid-19 emergency by reducing the number of guests allowed in the cave to allow for safe social distancing.
SPA TREATMENTS Our already high-level sanitary standards at the spa will be enhanced to guarantee utmost safety. Treatment beds and treatment rooms are sanitized using hydroalcoholic solution and peroxide after every single session. Spa therapists are required to wear specific protection devices. The above will grant you a very relaxing experience in total security and tranquillity.
SWIMMING POOL Pool water hygiene is guaranteed by regular automatic chlorine systems. The solarium areas are sanitized at least once per day using a sodium hypochlorite solution, as per World Health Organization guidelines.
Staff: all of our personnel has been trained for compliance and monitoring of health and safety protocols adopted following World Health organization and Italian government regulations. All of our staff is subject to body temperature measurement before each shift. A dedicated protocol for suppliers entering the resort has also been implemented.
Peace of mind when you book with us: in order for you to book your holiday with us without a care in the world we have reviewed our cancellation to allow you change your travel dates and have a free cancellation policy up to 3 days before arrival.